2024: A Year of Milestones and Growth at Royal York Property Management

As we reflect on the past year, 2024 stands out as a transformative period for Royal York Property Management. From significant milestones to remarkable growth, our achievements reflect the hard work, dedication, and passion of our team. Join us as we take a closer look at the highlights that made this year unforgettable.

Milestones That Define Excellence   

At Royal York Property Management, we measure success not just by numbers but by the positive impact we create for property owners, tenants, and our community. This year, we surpassed expectations with the following achievements:

6,200+ Glowing Google Reviews   

Our reputation for excellence continues to grow, with more than 6,200 clients sharing their positive experiences. These reviews are a testament to the trust and satisfaction we’ve cultivated through our commitment to high-quality service.

Over 1.2 Million Phone Calls   

Communication is at the heart of property management, and this year we facilitated over 1.2 million calls between owners and tenants. Each call represents a step towards building stronger connections and resolving property-related needs effectively.

2 million + Emails Exchanged   

The digital world never rests, and neither do we. Our team efficiently managed over 2 million emails, ensuring that every inquiry, concern, and request was handled promptly and professionally.

6,000+ Properties Onboarded   

This year, 6,000 properties were entrusted to our care, highlighting the confidence property owners have in our services. Each new property represents an opportunity to deliver exceptional management and enhance our clients' investment returns.

40,000 New Tenants Served   

Helping 40,000 families and individuals find a place they can call home has been one of our most fulfilling accomplishments. This achievement underscores our dedication to creating seamless leasing experiences for tenants and landlords alike.

Expansion to 21 Offices   

In 2024, we grew from 17 to 21 offices, extending our reach to new locations, including Niagara, Niagara Falls, Kingston, Etobicoke, and Downtown Toronto. These expansions allow us to serve even more communities with the same dedication to excellence.

Our Team's Impact 

Behind every milestone is a team that drives our success. This year, we focused on expanding and supporting our workforce while empowering our community through education and engagement.

Welcoming 120+ New Professionals   

Our team grew significantly in 2024, with over 120 talented professionals joining our ranks. These new additions bring fresh perspectives, energy, and expertise to our company.

12,500+ Work Orders Resolved   

Successfully resolved 12,500+ maintenance requests, ensuring properties remain in top condition.This commitment ensures that properties remain in excellent condition, keeping tenants happy and landlords confident.

Over $4.5 Million in Rental Payments Facilitated   

We assisted landlords with over $4.5 million to meet mortgage payments, helping them retain their properties during challenging economic times.

23 Real Estate Seminars Hosted   

Education is a cornerstone of growth. This year, we hosted 23 real estate seminars designed to empower property owners and tenants with knowledge and resources to navigate the market effectively.

Top Performing Offices   

Our offices in Hamilton, Peel, and Durham continued to set the standard for exceptional performance, delivering outstanding results, and elevating our overall service quality.

Making a Difference in Our Communities 

This year, we extended our support beyond property management:

• Helping Landlords During Difficult Times: Provided solutions for property owners facing rising mortgage interest rates, ensuring they could keep their homes.
• Supporting Tenants and Newcomers: Assisted countless tenants and newcomers to Canada, helping them secure housing and integrate into their new communities.
• Charitable Initiatives: Partnered with charities to make a meaningful difference for those in need.

Looking Ahead to a Bright 2025   

As we close out 2024, we’re filled with gratitude for our clients, team members, and partners who made these achievements possible. This year’s milestones are not just numbers—they represent the relationships we’ve built, the trust we’ve earned, and the impact we’ve made.

In 2025, we’re committed to reaching even greater heights. From expanding our services to exploring new ways to innovate, Royal York Property Management is ready to exceed expectations once again.

Whether you’re a property owner looking for professional management services or a tenant searching for your next home, we’re here to help.

Contact Royal York Property Management today to discover how we can make a difference for you!