July 12, 2024

Property Management Tips, RYPM Resources

Effective communication of maintenance policies goes a long way in ensuring tenant satisfaction and property value. Being the leading real estate and property management and leasing company in Canada, Royal York Property Management manages a vast portfolio of over $10.1 billion valuation and including more than 22,000 properties. Our extensive experience underscores the importance of clear and efficient communication strategies. This blog, therefore, explores best practices for property owners in Ontario to communicate maintenance policies to their tenants effectively.

Establishing Clear Maintenance Policies

Take time to establish a clear and definitive policy for all kinds of maintenance. Clearly define the scope of work about who the responsible parties are: landlord or tenant. Routine maintenance has to be distinguished in every case from emergency repairs, such as lawn care versus HVAC service, or water leak or electrical malfunction; this benefits both parties in avoiding misunderstandings and clearly knowing expectations.

Effective Channels for Communication