The Growing Demand for Mobile Apps in Property Management

Mobile apps are changing how people rent homes. They make it easier for tenants to find places, manage leases, and talk to landlords. A study by simplydbs shows that more people want apps that simplify property management and make renting more convenient.

Tenants Prefer Mobile Solutions   

The 2024 Canadian Multi-Residential Satisfaction Study found that 68% of renters like using apps to look for homes, apply for rentals, and manage leases. This trend grew during the pandemic and has remained strong as mobile technology becomes an important part of everyday life.

Many users stop using apps they don't need, but property management apps are different. Tenants find them useful for several reasons. Here are some key features they look for:

• Send and track maintenance requests.

• Get notifications for package deliveries.

• View the front door using a camera.

For tenants without access to such apps, features like maintenance request tracking, property announcements, and automated payment scheduling rank highest in demand.

Apps as a Communication Bridge   

Apps are not just tools; they improve communication between tenants and landlords. They send notifications about maintenance, rent due dates, and community updates, making it easier to interact. One in six renters said that property management apps are important when picking a place to rent, especially for those aged 40 to 44.

User Experience Matters   

However, the success of any app depends on its user experience. Complicated or confusing interfaces can drive users away.

Renters expressed interest in apps for tasks like:

• Searching for rentals (69%).

• Submitting applications (72%).

• Signing leases and paying deposits (63%).

The Future of Rental Technology   

As tenants look for easy and mobile-friendly services, property management companies need to stay updated.

Developing well-designed apps that provide features tenants need can not only boost satisfaction but also lead to more efficient operations.

For property owners, providing a strong app might lead to increased tenant retention and give them a competitive advantage in the market.

To learn more about how technology is shaping rental experiences, visit Royal York Property Management or contact us today to explore how we can help you stay ahead.

Source: RENX