Customer Reviews for Royal York Property Management

Royal York Property Management appreciates all recommendations and client referrals that have been given to us by keeping a strong and reliable reputation. When a property owner or tenant takes the time to rate our company, we take each review and feedback into consideration to keep our clients happy and deliver a peace of mind. Royal York takes pride in our ratings that have been verified by third party companies such as Google Reviews, Homestars, Yellowpages, 411.ca, Better Business Bureau (BBB) and several other review platforms where we have been rated by our clients. We have also been awarded as Top Property Management company by TorontoBlogs, TheBestToronto, ThreeBestRated and Clutch. If you can take a few moments to write a review and give us your feedback, it would be greatly appreciated.

Rating Overview


4.9/5

1575 ratings
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What our clients have to say about us...

Recent Reviews

    Anonymous

    23 February, 2023

    Jonida helped me find the ideal apartment at the last minute, and I wholeheartedly endorse their services. dependable, trustworthy, and efficient

    Review source

    Brad

    23 February, 2023

    5 stars is not enough for this company. Royal york knows how to manage my property because i am making profit out of it. The other pm company was not able to find me new tenants that i liked so i moved on to royal york. 3 years and going!

    Review source

    Sara

    23 February, 2023

    Honest and fast in everything. I really like dealing with them for a request that i might have. I usually have a lot of requests and they manage to handle all of them somehoww. Thank you royal york and the hardworking team

    Review source

    Ron

    23 February, 2023

    Transparency here is not an issue. i saw my deal being processed and was constantly kept up to date with follow upp emails by their team. 1000/10 experience!

    Review source

    Nate

    23 February, 2023

    Renting a unit through royal york is the probably by far the best experiences i have ever had. So simple and so secure. I submitted all the required documents and waiting for a response. The web management is a 10/10 easy to navigate through the website.

    Review source

Most Recent Reviews

Giselle

29 December, 2022

I came across an article on Bloomberg that they were offering financial support for real estate investors. I really liked the comparison they had made with the rental income being only about $2000 and then the monthly expenses as a landlord being much more than that. I really found this a great comparison as I have had a similar experience for the longest time. Mortgage payments have gone up by 3.8% and will only continue to rise, common expenses only go up with "projects" that condo management will take on your behalf without your personal approval and claim they got the approval of "most landlords of the buidling". Where do they live? Clearly not Toronto.. It's an overall seamless experience that I had with them since signing up and to be honest, I only signed up because I really found myself in what they said and it seemed like a legitimate opinion that the founder of their company had. I got my unit rented out at a very good price. Realtors told me that the rental price of my unit could go less than what I ended up leasing it for. They manage my unit not based on percentage but on a flat rate of only $79.. I also did a couple of renovations at pretty low rates. They genuinely do care about their landlords and you can tell that..

Jeriel

29 December, 2022

The reason I am writing this review is because I feel bad I underestimated them and even accused for not being real, but that's the way of thinking you get in 2022 with all these pm companies around. I was scheduled a meeting with their Property Specialist and since I was having problems with the tenants upstairs I asked their agent for advice. She connected me to their lawyer on the phone and I found it very helpful. Their marketing is also amazing. Great bunch of people.

Sophie

29 December, 2022

Their videos seem to good to be true on youtube. I requested a showing and they responded right away and scheduled me in for the next day. The unit looked exactly the same in person, great condition. I had a lot of questions and my Leasing Agent Lisa was so nice and patient. I have had horrible experiences before with landlords but this time it feels like I have nothing to worry about. I went to pick up the keys at their office and their receptionist was so lovely, her name is also Lovelyn hahaha, cute.

Toka

29 December, 2022

Love the fact that everything is virtual and I was able to send in all of my payments online and sign all docs online and was able to rent a property by just watching the virtual tour and sending in a deposit. Highly recommended!

Mark

29 December, 2022

Good customer service is the key to building a great relationship with your client and that is something royal york is definitely not lacking. Living far from your house gets very stressful as a landlord and your communication with the tenant is always biased and has to end up in you fixing the issues and having to travel and spend a lot of money. I've never had that problem with royal york and to be frankly honest, they have impressed me with all the work they have done and the affordable rates.

Brooke

29 December, 2022

So usual these days for tenants to not be treated well and for companies to only favor owners.I didnt have the best experience with my landlord but as soon as they took over, the difference was night and day. They took care of all the issues I had reported within a week. This is how it should be..

Seldi

29 December, 2022

Royal York truly helped me as a landlord Finding the best tenants for my house but at the same time they helped me marketing my house with the right price. I started renting my unit add a low price because it was my first time On the market but Eddy Gave me a higher price for my unit and Rented in less than a week Th ank you for all your work

Anonymous

29 December, 2022

Their application process is thorough but it's all done online so it's not that bad. There's an application form and then documents you have to provide rypm with but they do help you out through the process so it's all good. I wish they didn't require the employment letter because I had to go through my HR (who I don't necessarily love lmao) and ask her for it but at the end of the day I'm living in a beautiful condo very close to the CN tower.

Joanne

29 December, 2022

Royal York Property Management are very reliable, experienced and service oriented. They solved my all property management issues quickly.

Suzie

29 December, 2022

I saw a reel on their instagram page of this one property with an amazing view and honestly thought it was click bait. I contacted their team on DM, they got my contact info and I immediately got a call from their leasing team. Turned out the property was not click bait and I'm thrilled to be moving in on April 1st! Thank you RYPM team, you are the best!

Anonymous

29 December, 2022

I was looking for a bigger home for my family and I saw this home posted with this property management. They were so quick and responsive I got reviewed and approved in 48 hours. They are open seven days a week and the staff was super friendly! They answered all my questions and help minimize the stress of me moving and made it simple! I appreciate you RYPM!

Anonymous

29 December, 2022

I met up with Edris, one of their agents. He is very professional and the way he spoke about the company, made me want to try them out for the renovations I needed to get done in my kitchen. They finished everything up in 2 weeks, meanwhile I was receiving offers each day. Got my place rented out right after.

cedric

29 December, 2022

Royal York Property Management was super helpful to finding me outstanding tenants. They were able to get me multiple prospective tenant applications right after listing my property. They listed it in a matter of 48 hours and was rented out by day 6 of the entire process that usually takes about a month or so with real estate agents. I am very impressed.

Joe

29 December, 2022

Amazing response time and great customer support.

Lone

29 December, 2022

Royal York property management is awesome! A friend of mine recommended them because I was so tired of realtors showing me same listings that I had already seen on multiple platforms. Royal York definitely has a bigger variety to choose from that matches my taste.

David

29 December, 2022

The process was seamless with great communication. Anytime something needed to be done they were on it, and I didn't have to stress.

Catherine

29 December, 2022

Laura and Olger were extremely nice and helpful during the whole process. They are personable yet still professional in the process of helping me signing a lease. Laura was very understanding and accommodating when doing the virtual tour. It didn't feel like she was just rushing to make me sign a place like others. She also tried to accomodate any requirements I had. Overall an extremely pleasant experience! I'm very glad that I signed a lease through them :)

Oscar

29 December, 2022

If you want to work with the best, you need to reach out to them!

Anonymous

29 December, 2022

Only legit property management company. thanks

Anonymous

29 December, 2022

When I got in touch with them, they took alot of information from me. Its clear how seriously this company takes data. I was a tenant at a property managed by them. Everything from the littlest detail to the major information was provided and these people made sure that I was comfortable with all the information. Had 1 small issue which was fixed by them very quickly.

Lilian

29 December, 2022

highly recommend!

Frans

29 December, 2022

I searched online on what the tenant placement service would consist of, and the way they explained it, made me feel like I had nothing to worry already. Could not believe when they gave me options upon options of really good truly screened tenants.. Very happy.

Rae

29 December, 2022

I have been leasing my properties with them for years now, they are on top of their game on tenant placement and property management services in general!

Owais

29 December, 2022

Very easy to contact, they always answer my calls and emails on time. Totally recommend.

Juste

29 December, 2022

Very responsive team through the process of renting. Highly recommend them for landlords.

Heddy

29 December, 2022

Very good team and all of them are very professional. They know what they are doing, thumbs up for these hardworking individuals!

Anonymous

29 December, 2022

Rented a house with them. Every time I had a problem, their team was very helpful helpful. Prices are fair.

Maria

29 December, 2022

Royal York Property Management is an excellent company to work with. Professional, experienced, thorough and friendly. I highly recommend this team for all your property management needs.

Anonymous

29 December, 2022

I have 2 rental properties that are side by side in downtown. I live in one and Royal York Property Management manages the other one for me. I have been with them for about 6 months now and they are doing an amazing job. The current tenants are great and they pay their rent on time. I work quite a bit and having Royal York Property Management manages this unit saves me a lot of time and money too!

Anonymous

29 December, 2022

They truly care about their tenants, maintenance requests are taken care of almost instantly. Very professional and helpful, would recommend to anyone!

Anonymous

29 December, 2022

I rented a house through this management company. Everyone I dealt with was always super helpful, prompt and courteous. The rent prices were more than fair. Paying rent and requesting maintenance was very streamlined and easy.

Ahmad

29 December, 2022

Great service , customer care responded quickly and found me a good tenant , sales staff are professional and they advised me on best rental price for my unit. Highly recommend them

Anonymous

29 December, 2022

I was able to do almost everything online, which worked out great because of my busy schedule. Added plus, rent can be paid online and all maintenance can be requested online, too. They were helpful and professional. Love my new place. I definitely recommend them!!

Ashley

29 December, 2022

I'd been looking to rent a new home and Royal York Property Management had a townhouse that was exactly what I wanted. The entire application/move-in process, from the first time seeing the home to the moment I moved in, was completely seamless.

Anonymous

29 December, 2022

I wouldn’t consider another property management company. Respect and Trust are huge for me and Royal York Property Management delivers on their commitments.

James

29 December, 2022

They are more affordable than other real state companies and they try to keep their promises always.

Robert

29 December, 2022

5-stars go to Laurie for her amazing personality and the help in renting my property in Toronto. very nice people..,

Abby

29 December, 2022

New tenants just came in last week. They are such a cute couple and very friendly. Thanks rypm for finding me my type of tenants lol. Nice services!

Shawn

29 December, 2022

Okkay company. pretty general services in my opinion.

Kayleigh

29 December, 2022

Us landlord need assurance always. I think RYPM was able to provide that for me. All their dealings were transparent and was able to manage my unit in Toronto very well. it has been a year since I left my apartment under their management.

Shane

29 December, 2022

This is the place to go if you want excellent service. Fantastic, experienced, and informed professionals. I'm grateful to RY Property Management.

Audrey

29 December, 2022

fantastic company Chan has been tremendously supportive at every turn. I would heartily suggest him and this business to anyone.

Vannida

29 December, 2022

The staff is very friendly and the attention is very fast and effective, I recommend them 100%. The best personalized attention and very clean facilities as well as excellent service !

Anonymous

29 December, 2022

I really enjoyed working with the team at RYPM. They are responsive and reliable. I was in search of a new property management team when my tenants gave notice that they were leaving. We received multiple responses and the team gave us updates every step of the way!

Anonymous

29 December, 2022

I had a showing with a realtor named Ana recently. She was very knowledgeable and answered all my questions pertaining to the house's condition! She was so kind!

George

29 December, 2022

The difficult procedure was made incredibly simple and fun by their assistance, and responsiveness to our requirements. We value the dedication that was put in by such a good staff.

Rodney

29 December, 2022

Honestly the few years I felt with them was fine. They were fast, communicated well, were reasonable. Everything you need. Very professional! I love RYPM!!!!!!

Anonymous

29 December, 2022

Great experience with this property management company. I’ve been residing since 2020 and haven’t thought about moving since.

Kevin

29 December, 2022

Thanks to Drita, Peter and Chan for assisting us in renting our property. This is the second time we are using their services and as always have exceeded their expectations and we are satisfied. Would recommend them to anyone looking to rent out their property. Love RYPM!!!!!

Nduduzo

29 December, 2022

I highly recommend checking out their website and working with them! Thanks again!

Reviews