Customer Reviews for Royal York Property Management

Royal York Property Management appreciates all recommendations and client referrals that have been given to us by keeping a strong and reliable reputation. When a property owner or tenant takes the time to rate our company, we take each review and feedback into consideration to keep our clients happy and deliver a peace of mind. Royal York takes pride in our ratings that have been verified by third party companies such as Google Reviews, Homestars, Yellowpages, 411.ca, Better Business Bureau (BBB) and several other review platforms where we have been rated by our clients. We have also been awarded as Top Property Management company by TorontoBlogs, TheBestToronto, ThreeBestRated and Clutch. If you can take a few moments to write a review and give us your feedback, it would be greatly appreciated.

Rating Overview


4.9/5

1699 ratings
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What our clients have to say about us...

Recent Reviews

    Christopher

    23 February, 2023

    I like their properties but the website sometimes glitches from page to page. I finally was able to send my documents for review. Seems like a good company.

    Review source

    Nadia

    23 February, 2023

    The property is really clean thankfully. Properties look beautiful on their website and also on videos but I wanted to see it by myself so I booked a showing. Went through all the process and was greeted by a leasing agent I think it was Laurie. SHowed me around the condo and i was obssessed with it. I rented it out and currently living there since 2021. Thank you!!

    Review source

    Michael

    23 February, 2023

    I could not manage my property on my own so I left it to royal york PM deal with all the procedures. A friend of mine from work recommended them to me so I told myself why not give it a chance. Im almost 45 and I don't have time to deal with the property I have in brampton. They do a pretty decent job. They managed my property for about a year and I had a good experience overall.

    Review source

    Melanie

    23 February, 2023

    I was greeted by the best agent ever, Sladjana!!! she was a charm when we worked on finding me a unit in Brampton. She was very eloquent and was explaining everything in detail. I really appreciate that when Im doing business with a company. The staff here is always friendly. Greatt job you guys!! :)

    Review source

    Anonymous

    23 February, 2023

    Jonida helped me find the ideal apartment at the last minute, and I wholeheartedly endorse their services. dependable, trustworthy, and efficient

    Review source

Most Recent Reviews

Douglas

29 December, 2022

RYPM is great. This is my first renting experience so I dont have much to compare it to however any issue, question or concern Ive had has been immediately addressed and handled.

Evelyn

29 December, 2022

The best property management and rental services company for Burlington landlords. They are super knowledgeable helpful, dedicated and friendly.

Daniel

29 December, 2022

Excellent company. Well run committed to excellence.

Randal

29 December, 2022

Mathew is absolutely amazing. His customer service and management of homes is seamless. His organization made the stressful process of moving into a new city an easy transaction. We look forward to living in our new home and city and will be using Mathew in the future for our personal real estate goals.

Miller

29 December, 2022

Chan is my real estate agent and she is amazing!! He was a god send to me and I highly recommend his services. This is my second time dealing with his and he is so pleasant, courteous and always there to answer my questions.

Earl

29 December, 2022

Extremely helpful, always quick to respond and always resolves any issues/concerns in a timely manner. Thanks Chan, much appreciated.

Magdalena

29 December, 2022

Great showing

Richards

29 December, 2022

The apartment was what I was hoping it would be. I have had two viewings so far missed out on first view desperately hoping to get the second one just what I was looking for.

Eric

29 December, 2022

We work with Royal York and they are awesome! Great people to work with!

Anonymous

29 December, 2022

I am very happy with the service that Royal York provides me as a unit owner in Burlington. His attention and service is very professional. I am very satisfied with the performance they give me and the conditions in which they have my unit, whenever I come to visit they receive me wonderfully! I definitely recommend it. Thanks for your attention!

Herman

29 December, 2022

Excellent company, very responsible in everything.

Joshua

29 December, 2022

Always good.

Stellan

29 December, 2022

We rented a condo through this company and they handled all questions and concerns very quickly and answered the phone every time! Would highly recommend renting from this company. Would give 10 stars!

Anonymous

28 December, 2022

This company helped me and my significant other get a great first apartment fast and for a good price. We will be working with them to find any future homes we will need from now on. I love this company.

Lacica

28 December, 2022

The tenant screening service they provide is so great. As someone who just couldn't handle finding a tenant by himself, thi

John

28 December, 2022

It is a very professional company.

Anonymous

28 December, 2022

Love it, so thankful to God, we've found our home with the help of their amazing staff.

Kevin

28 December, 2022

Great website for finding apartment rentals in Burlington, Canada.

Maximus

28 December, 2022

Olger is excellent! We worked with Shane during the pandemic in 2021. She is very responsive, responsible, intelligent and efficient. She secured great tenants for our rental place in San Francisco in record time. We highly recommend him. Don't think twice.

Anonymous

28 December, 2022

Great customer care, very responsive 24/7

Anonymous

28 December, 2022

Most property management companies will do the most to take your money and do nothing in return. They are a legitimate property management company. Especially their property management department (maintenance etc), very helpful, I recommend. Professionalism at its peak.

Rolando

28 December, 2022

Great customer care, very professional service.

Anonymous

28 December, 2022

These guys are doing great work with managing my properties. It's been over a year now and I haven't had any complaints from tenants because they are super prompt

Anonymous

28 December, 2022

Very well-structured. An all in one company for a property owner. Choosing a tenant, managing my property, guaranteeing my rent. It's great to know that if you are ringing the company phone number, you are not welcomed by an agent who can barily put two words together, put you have a well trained team who can most probably take care of anything you are requesting.

Syed

28 December, 2022

Most legit property management company out there and their prices are crazy cheap. I spoke to Iris about their tenant placement service, lovely lady.

Anonymous

28 December, 2022

I was basing my opinion off of some reviews I saw however when I gave them a chance, they actually came through and I'm very pleased with the services. There's really nothing to lose.

Alex

28 December, 2022

Awesome service, very professional, and very friendly took care of us very quickly.

Hubert

28 December, 2022

They show really good budget friendly properties.. And the furnishing and design of the flats are modernized... I really found my dream property.

Charlotte

28 December, 2022

Super responsive and are professionally reasonable.

Evelyn

28 December, 2022

Great selection

Anonymous

28 December, 2022

Top RY property management. Ana and her team are the best. Fast response to any detail. Polite, respectful and courteous. You can't go wrong.

Ralph =

28 December, 2022

The entire staff is extremely pleasant to work with. They are most co-operative, fully bi-lingual, knowledgeable and honest. Their price is comparable to other RY property management firms. I have dealt with many property management firms and very few are as good as Royal York.

Milan

28 December, 2022

Excellent quality / price, very attentive staff

Harry

28 December, 2022

Eddy, Kevin, and Drita have been nothing short of just beyond amazing. They are truly incredible in the way they take care of their tenants and have helped me in more ways than I can count. Thank you soooo much!

Anonymous

28 December, 2022

Very professional company and genuinely cares about tenants and landlords. Eddy, the owner really did an excellent job in finding use tenants quickly. Very impressed, I highly recommend them.

Anonymous

28 December, 2022

The location is perfect, beautiful views and a close walk to the best parts of town. The apartments are very spacious, with modern amenities and incredibly clean.

Charles

28 December, 2022

Our experiences with this business and its services have been positive. With regard to our property, Ana was competent and helpful. I'm pleased to endorse them.

Kevin

28 December, 2022

If someone is looking for a long term home. I would definitely recommend RYPM. They are very polite. Nice rooms.

Anonymous

28 December, 2022

I found them on RYPM to help me renting out my house. The process was simple, they handled all the showings and followed up all the leads. I would recommend them to my friends, and definitely use them for future rental needs

Andrea

28 December, 2022

They're knowledgeable, responsive, problem solvers, and customer focused. Thank you for all you do!

Shannon

28 December, 2022

As long as you give them all the information they need for a problem, they will solve it instantly.

Tomy

28 December, 2022

Tenant application process super easy. Was able to move in literally 2 days after the showing. Very responsive team.

Skyler

28 December, 2022

Had a problem with my current tenant. Hired Royal York to help me out through the legal process and I could not be happier with their service. David Olevson, one of their lawyers, was very understanding and cleared a lot of things out, even before the hearing date. I successfully evicted my old tenant and chose Royal York Property Management for tenant placement, to manage my property and now my rent is guaranteed and I never have to worry about going through the same thing again. My case was very sensitive, and the owner of the company, Nathan Levinson, attended the video hearing himself. Can not recommend them enough. I have never seen the owner of the company get involved without the client having to beg and call multiple people to get their contact. Great job guys!

Anonymous

28 December, 2022

Leasing out my property with Royal York was so smooth. I met up with Kevin, a very handsome and professional guy. He told me about every service they provided and then an Account Manager followed up with me, even though I had not paid anything yet. They brought me tons of offers, I got to choose my tenant, spoke to Nick all the time, even on SATURDAYS and SUNDAYS!!

Ali

28 December, 2022

There's only a point of hiring a property management company if they are willing to take care of my property 24/7. I don't get why I should pay another company when after working hours they wont even bother to do anything. Royal York works weekends, holidays, after hours, any issue they take care of at any time. This is the only time I have hired a management company and it made sense!

Nikita

28 December, 2022

Hired rypm for tenant placement. The tenants they got for me check off everything. Amazing credit score, willing to pay upfront. Didn't know about management services but will consider now.

Anonymous

28 December, 2022

Dont know if i got lucky but my account manager Grisel follows up with me all the time and doesnt mind my PTSD from past experience from tenants hahah.

Anonymous

28 December, 2022

All us landlords know what we had to go through last year during covid with finding a tenant.. Thats when I hired them to manage my property and could not be more satisfied. my own tenant moved out after not paying rent for 6 months.. They were able to get them on a payment plan and I have been receiving increased rental income + what I was supposed to get. Literally hella relieved, great job.

April

28 December, 2022

I scheduled them in for a meeting as I wanted to lease out my unit through them after hearing great things from my uncle. When their property specialist came in for the assessment, I saw him look through the hvac vents.. I have never seen this happen before and I found it very professional of royal york to do this.

Anonymous

28 December, 2022

I met up with Drita. My old tenants were horrible and I was very paranoid.. They really did calm me down with the offer they sent within 5 days.. They are also willing to guarantee the rent and pay for it if the tenant defaults so why care lol, literally so relieved :')

Reviews