Customer Reviews for Royal York Property Management

Royal York Property Management appreciates all recommendations and client referrals that have been given to us by keeping a strong and reliable reputation. When a property owner or tenant takes the time to rate our company, we take each review and feedback into consideration to keep our clients happy and deliver a peace of mind. Royal York takes pride in our ratings that have been verified by third party companies such as Google Reviews, Homestars, Yellowpages, 411.ca, Better Business Bureau (BBB) and several other review platforms where we have been rated by our clients. We have also been awarded as Top Property Management company by TorontoBlogs, TheBestToronto, ThreeBestRated and Clutch. If you can take a few moments to write a review and give us your feedback, it would be greatly appreciated.

Rating Overview


4.9/5

1710 ratings
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What our clients have to say about us...

Recent Reviews

    Nadia

    23 February, 2023

    The property is really clean thankfully. Properties look beautiful on their website and also on videos but I wanted to see it by myself so I booked a showing. Went through all the process and was greeted by a leasing agent I think it was Laurie. SHowed me around the condo and i was obssessed with it. I rented it out and currently living there since 2021. Thank you!!

    Review source

    Michael

    23 February, 2023

    I could not manage my property on my own so I left it to royal york PM deal with all the procedures. A friend of mine from work recommended them to me so I told myself why not give it a chance. Im almost 45 and I don't have time to deal with the property I have in brampton. They do a pretty decent job. They managed my property for about a year and I had a good experience overall.

    Review source

    Melanie

    23 February, 2023

    I was greeted by the best agent ever, Sladjana!!! she was a charm when we worked on finding me a unit in Brampton. She was very eloquent and was explaining everything in detail. I really appreciate that when Im doing business with a company. The staff here is always friendly. Greatt job you guys!! :)

    Review source

    Anonymous

    23 February, 2023

    Jonida helped me find the ideal apartment at the last minute, and I wholeheartedly endorse their services. dependable, trustworthy, and efficient

    Review source

    Brad

    23 February, 2023

    5 stars is not enough for this company. Royal york knows how to manage my property because i am making profit out of it. The other pm company was not able to find me new tenants that i liked so i moved on to royal york. 3 years and going!

    Review source

Most Recent Reviews

Andrea

29 December, 2022

They're knowledgeable, responsive, problem solvers, and customer focused. Thank you for all you do!

Shannon

29 December, 2022

As long as you give them all the information they need for a problem, they will solve it instantly.

Tomy

29 December, 2022

Tenant application process super easy. Was able to move in literally 2 days after the showing. Very responsive team.

Skyler

29 December, 2022

Had a problem with my current tenant. Hired Royal York to help me out through the legal process and I could not be happier with their service. David Olevson, one of their lawyers, was very understanding and cleared a lot of things out, even before the hearing date. I successfully evicted my old tenant and chose Royal York Property Management for tenant placement, to manage my property and now my rent is guaranteed and I never have to worry about going through the same thing again. My case was very sensitive, and the owner of the company, Nathan Levinson, attended the video hearing himself. Can not recommend them enough. I have never seen the owner of the company get involved without the client having to beg and call multiple people to get their contact. Great job guys!

Anonymous

29 December, 2022

Leasing out my property with Royal York was so smooth. I met up with Kevin, a very handsome and professional guy. He told me about every service they provided and then an Account Manager followed up with me, even though I had not paid anything yet. They brought me tons of offers, I got to choose my tenant, spoke to Nick all the time, even on SATURDAYS and SUNDAYS!!

Ali

29 December, 2022

There's only a point of hiring a property management company if they are willing to take care of my property 24/7. I don't get why I should pay another company when after working hours they wont even bother to do anything. Royal York works weekends, holidays, after hours, any issue they take care of at any time. This is the only time I have hired a management company and it made sense!

Nikita

29 December, 2022

Hired rypm for tenant placement. The tenants they got for me check off everything. Amazing credit score, willing to pay upfront. Didn't know about management services but will consider now.

Anonymous

29 December, 2022

Dont know if i got lucky but my account manager Grisel follows up with me all the time and doesnt mind my PTSD from past experience from tenants hahah.

Anonymous

29 December, 2022

All us landlords know what we had to go through last year during covid with finding a tenant.. Thats when I hired them to manage my property and could not be more satisfied. my own tenant moved out after not paying rent for 6 months.. They were able to get them on a payment plan and I have been receiving increased rental income + what I was supposed to get. Literally hella relieved, great job.

April

29 December, 2022

I scheduled them in for a meeting as I wanted to lease out my unit through them after hearing great things from my uncle. When their property specialist came in for the assessment, I saw him look through the hvac vents.. I have never seen this happen before and I found it very professional of royal york to do this.

Anonymous

29 December, 2022

I met up with Drita. My old tenants were horrible and I was very paranoid.. They really did calm me down with the offer they sent within 5 days.. They are also willing to guarantee the rent and pay for it if the tenant defaults so why care lol, literally so relieved :')

travis

29 December, 2022

Now I don't feel lonely when my tenants swear at me.. We're just trying to make sure you'll pay rent on time people, it really not that deep.. They manage 2 of my units in Kitchener, amazing service and they're always so responsive.

Michelle

29 December, 2022

I told one of royal's representatives that I was moving out of Kitchener in May and they were right on time with placing a tenant, getting all approvals required from the city, they helped me get my license, I was present, THERE, the whole process and didn't feel lost. That I liked about royal york. Responsive, professional, great!

Ashley

29 December, 2022

I had to relocate on April of this year for a job opportunity in New York. I was looking for an accountant who would manage my non resident taxes but no one would take it without a percentage of money that you get back from the government.. In the meantime, I also wanted someone to collect rent as I didn't want my dad to do it. I retained royal york and they've been doing everything on my behalf for over a month now and Ive never had anything to worry about.

Michael

29 December, 2022

Renting out properties has become an expense of it's own. Advertising is very expensive, you have to drive back and forth if you want to do showings and such (with these gas prices), you have to find someone who will screen the tenant's documents for you (which has also become super expensive), you will end up paying more than a month of rent, before even renting out the unit, and it's still not guaranteed because you might end up with a terrible tenant who won't pay rent and you lose even more. It's so frustrating. When I reached out to Royal York, they told me I wasn't gonna pay anything if they did not lease my unit. There was no way for me to find out if this is indeed true because they managed to rent out my unit within 10 days. Lots of money saved and income received.

Sylvia

29 December, 2022

I like that everything is in one place. From the moment they leased my property, which went great, to property management now. I have never had to worry about not getting rent or anything like that.

Anonymous

29 December, 2022

Within a week, royal york found a tenant for my house in Kitchener and I received a statement of all payments done from the tenant. The professionalism that I got from them during this process led to me wanting to work with them in the future as well and signed up for proeprty management. Royal york has been actively managing my house and anytime something needs to get done or is reported from the tenant, they are super responsive and organized.

Anonymous

29 December, 2022

My sister and I moved in to a unit managed by rypm, went through the application process just fine and always feel like royal york has our back. Whenever we report an issue, they're super responsive and helpful.

Luiza

29 December, 2022

Totally recommend Royal York, especially if you have an overtime job and can't even answer your phone while on clock..

Martha

29 December, 2022

Never had any problems till now, good service from them always.

Dan

29 December, 2022

Royal York Property Management has been a lifesaver for me, I have been involved with them for several years now and the interaction has been extremely positive, They charge reasonable rates and provide a level of customer service ad professionalism I haven't experienced anywhere else.

Anonymous

29 December, 2022

Their professionalism, responsiveness and customer focus are simply excellent. Thank you Royal York! Excellent interpersonal skills, and always available. Very speedy responses. Very good follow-ups on communications. I can recommend Property Management RY.

Anonymous

29 December, 2022

I was a tenant with RY property management for one year. Since day one they made me feel so welcome including the housemates. I can say I have had the best one year of my life and the best housemates I could have asked for. Thank you so much Royal York for everything you have done for me.

Piotr

29 December, 2022

I were searching online and had stumbled on Royal York and decided to give them a try. Their services and speed in locating a qualified tenant for my vacancy were beyond my expectation. I have engaged their services and managements on two more properties. I've been impressed each time.

Karoina

29 December, 2022

My wife and I are first time landlords, planning to manage two properties while abroad. So glad we found Royal York! Honestly this was the smoothest service by a long shot - for both listing and property management. Never heard of them before and took the plunge after reading the high reviews.

Anonymous

29 December, 2022

I like Royal york Property Management because it's easy to deal with them.

Smith

29 December, 2022

Everyone at Royal York Properties have been extremely helpful and professional. I would recommend any of my friends to do business with them. They have taken care of all my needs.

Anonymous

29 December, 2022

Great service.

Jerry

29 December, 2022

Always caring.

George

29 December, 2022

Great management company, provided us with a great place to stay with everything we would need and amazing location in Canada!

Ronald

29 December, 2022

Best property management.

Jens

29 December, 2022

We've been working with Royal York on the maintenance side for some time now, and I can say they have a goal oriented and great customer service team on board.

Alko

29 December, 2022

Fantastic team, committed to the customer and I'd have no hesitation in recommending to any future client.

Michael

29 December, 2022

Excellent company in every way.

Patricia

29 December, 2022

Best location

Anonymous

29 December, 2022

I received very good service at Royal York Property Management while looking for a rental property. Olger was especially helpful and had a lot of knowledge regarding the property market.

Anonymous

29 December, 2022

You want to rent home just go for it with this agency. very helpful and very professional.

olivia

29 December, 2022

Specific things that stood out to me with Royal York Property Management: Amazing integrated system. Amazing response time Great customer support.

Anonymous

29 December, 2022

Having worked with this team personally, I can say Royal York is the best property management company out there for rentals. They are proficient, prompt and their service is stellar. I highly recommended them.

Randal

29 December, 2022

The leasing process was a stress free Environment. The Technology was Amazing and made everything less complicated. Chan is very professional and timely in him responses to my questions, overall I have no negatives so far about leasing from this company.

Jerry

29 December, 2022

The team were friendly and understanding! I would highly recommend them.

Anonymous

29 December, 2022

Very satisfied and very good service.

Thaison

29 December, 2022

Xhoi at Royal York has been exceptionally helpful finding the best tennants for my properties. We had constant communication during the process from contract signing all the way through leasing and move-in dates.

Anonymous

29 December, 2022

Good people to deal with. Repair things that go wrong almost immediately. They clean the house and pool every week, supply all of our basic household needs. It has been a very good experience.

Sandra

29 December, 2022

The agent we dealt with was professional, on time, had a great knowledge of the property. I think his name was Hibord. He was honest, approachable, easy to contact.

Michael

29 December, 2022

They always get things done! I was very happy with the services that Royal York provided. They walked me through every important detail so that I could get the best deal possible. Their customer service is amazing and always on time in case I had any questions or concerns. Would recommend!

Jacek

29 December, 2022

Superrrrr, excellent !!!!!

Anonymous

29 December, 2022

Ana is great. She went above and beyond for me and my family to find a home. She was always available for questions and answers. That is rare and refreshing. We appreciate you and your team. You're a wonderful person to work with .

Anonymous

29 December, 2022

I felt at home. Rates are affordable.

Liza

29 December, 2022

It's really wonderful to work with them! Before I signed up, one of their call agents gave me a tour of their services. They make it so much simpler to rent out your property. Huge thanks to the team that dealt with my property.

Reviews