Rating Overview


4.9/5

1741 ratings
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What our clients have to say about us...

Recent Reviews

    Anonymous

    24 February, 2023

    The kitchen floor is brand new and Im in love with it. Last condo I live in was not well maintained but it was close to my job and couldnt move out. I now have new job and decided to contact rypm since I've seen one of their properties on their website. Their leasing agent gave me a tour of the condo and the kitchen was the main area I was looking at. Love this place.,

    Review source

    Samuel

    24 February, 2023

    Top-notch all the way, really great in property management and other services I had purchased. Satisfied landlord here!

    Review source

    Matt

    23 February, 2023

    Maintenance department helped me assess this situation where water was leaking in the bathroom, they sent a handyman immediately. I really was not excpecting this and dont know how it happened. I believe it was a water pipe that took off from under the sink. Anyways it didnt take long when the handyman came and repaired it. A true lifesaver thank you Royal York PM.

    Review source

    Christopher

    23 February, 2023

    I like their properties but the website sometimes glitches from page to page. I finally was able to send my documents for review. Seems like a good company.

    Review source

    Nadia

    23 February, 2023

    The property is really clean thankfully. Properties look beautiful on their website and also on videos but I wanted to see it by myself so I booked a showing. Went through all the process and was greeted by a leasing agent I think it was Laurie. SHowed me around the condo and i was obssessed with it. I rented it out and currently living there since 2021. Thank you!!

    Review source

Most Recent Reviews

Ashley

29 December, 2022

I had to relocate on April of this year for a job opportunity in New York. I was looking for an accountant who would manage my non resident taxes but no one would take it without a percentage of money that you get back from the government.. In the meantime, I also wanted someone to collect rent as I didn't want my dad to do it. I retained royal york and they've been doing everything on my behalf for over a month now and Ive never had anything to worry about.

Michael

29 December, 2022

Renting out properties has become an expense of it's own. Advertising is very expensive, you have to drive back and forth if you want to do showings and such (with these gas prices), you have to find someone who will screen the tenant's documents for you (which has also become super expensive), you will end up paying more than a month of rent, before even renting out the unit, and it's still not guaranteed because you might end up with a terrible tenant who won't pay rent and you lose even more. It's so frustrating. When I reached out to Royal York, they told me I wasn't gonna pay anything if they did not lease my unit. There was no way for me to find out if this is indeed true because they managed to rent out my unit within 10 days. Lots of money saved and income received.

Sylvia

29 December, 2022

I like that everything is in one place. From the moment they leased my property, which went great, to property management now. I have never had to worry about not getting rent or anything like that.

Anonymous

29 December, 2022

Within a week, royal york found a tenant for my house in Kitchener and I received a statement of all payments done from the tenant. The professionalism that I got from them during this process led to me wanting to work with them in the future as well and signed up for proeprty management. Royal york has been actively managing my house and anytime something needs to get done or is reported from the tenant, they are super responsive and organized.

Anonymous

29 December, 2022

My sister and I moved in to a unit managed by rypm, went through the application process just fine and always feel like royal york has our back. Whenever we report an issue, they're super responsive and helpful.

Luiza

29 December, 2022

Totally recommend Royal York, especially if you have an overtime job and can't even answer your phone while on clock..

Martha

29 December, 2022

Never had any problems till now, good service from them always.

Dan

29 December, 2022

Royal York Property Management has been a lifesaver for me, I have been involved with them for several years now and the interaction has been extremely positive, They charge reasonable rates and provide a level of customer service ad professionalism I haven't experienced anywhere else.

Anonymous

29 December, 2022

Their professionalism, responsiveness and customer focus are simply excellent. Thank you Royal York! Excellent interpersonal skills, and always available. Very speedy responses. Very good follow-ups on communications. I can recommend Property Management RY.

Anonymous

29 December, 2022

I was a tenant with RY property management for one year. Since day one they made me feel so welcome including the housemates. I can say I have had the best one year of my life and the best housemates I could have asked for. Thank you so much Royal York for everything you have done for me.

Piotr

29 December, 2022

I were searching online and had stumbled on Royal York and decided to give them a try. Their services and speed in locating a qualified tenant for my vacancy were beyond my expectation. I have engaged their services and managements on two more properties. I've been impressed each time.

Karoina

29 December, 2022

My wife and I are first time landlords, planning to manage two properties while abroad. So glad we found Royal York! Honestly this was the smoothest service by a long shot - for both listing and property management. Never heard of them before and took the plunge after reading the high reviews.

Anonymous

29 December, 2022

I like Royal york Property Management because it's easy to deal with them.

Smith

29 December, 2022

Everyone at Royal York Properties have been extremely helpful and professional. I would recommend any of my friends to do business with them. They have taken care of all my needs.

Anonymous

29 December, 2022

Great service.

Jerry

29 December, 2022

Always caring.

George

29 December, 2022

Great management company, provided us with a great place to stay with everything we would need and amazing location in Canada!

Ronald

29 December, 2022

Best property management.

Jens

29 December, 2022

We've been working with Royal York on the maintenance side for some time now, and I can say they have a goal oriented and great customer service team on board.

Alko

29 December, 2022

Fantastic team, committed to the customer and I'd have no hesitation in recommending to any future client.

Michael

29 December, 2022

Excellent company in every way.

Patricia

29 December, 2022

Best location

Anonymous

29 December, 2022

I received very good service at Royal York Property Management while looking for a rental property. Olger was especially helpful and had a lot of knowledge regarding the property market.

Anonymous

29 December, 2022

You want to rent home just go for it with this agency. very helpful and very professional.

olivia

29 December, 2022

Specific things that stood out to me with Royal York Property Management: Amazing integrated system. Amazing response time Great customer support.

Anonymous

29 December, 2022

Having worked with this team personally, I can say Royal York is the best property management company out there for rentals. They are proficient, prompt and their service is stellar. I highly recommended them.

Randal

29 December, 2022

The leasing process was a stress free Environment. The Technology was Amazing and made everything less complicated. Chan is very professional and timely in him responses to my questions, overall I have no negatives so far about leasing from this company.

Jerry

29 December, 2022

The team were friendly and understanding! I would highly recommend them.

Anonymous

29 December, 2022

Very satisfied and very good service.

Thaison

29 December, 2022

Xhoi at Royal York has been exceptionally helpful finding the best tennants for my properties. We had constant communication during the process from contract signing all the way through leasing and move-in dates.

Anonymous

29 December, 2022

Good people to deal with. Repair things that go wrong almost immediately. They clean the house and pool every week, supply all of our basic household needs. It has been a very good experience.

Sandra

29 December, 2022

The agent we dealt with was professional, on time, had a great knowledge of the property. I think his name was Hibord. He was honest, approachable, easy to contact.

Michael

29 December, 2022

They always get things done! I was very happy with the services that Royal York provided. They walked me through every important detail so that I could get the best deal possible. Their customer service is amazing and always on time in case I had any questions or concerns. Would recommend!

Jacek

29 December, 2022

Superrrrr, excellent !!!!!

Anonymous

29 December, 2022

Ana is great. She went above and beyond for me and my family to find a home. She was always available for questions and answers. That is rare and refreshing. We appreciate you and your team. You're a wonderful person to work with .

Anonymous

29 December, 2022

I felt at home. Rates are affordable.

Liza

29 December, 2022

It's really wonderful to work with them! Before I signed up, one of their call agents gave me a tour of their services. They make it so much simpler to rent out your property. Huge thanks to the team that dealt with my property.

amelia

29 December, 2022

They are really nicee. one of their customer care representatives made sure that i was informed about everything regarding the condo that i was trying to rent. highly recommend!!

Anonymous

29 December, 2022

Probably the best customer support! this experience was truly amazing coming from a tenant that needed a condo in Kitchener. I had to move out of the last apartment because the landlord decided to sell the property and I needed to move out immediately. Ryan came to the rescue!

Haley

29 December, 2022

One of their call agents contacted me last december because i was trying to rent out my condo in Kitchener. They went through all the information regarding their services and how it worked. I was convinced that maybe it would be best if i went with Royal York pm since their tenant screening service was very efficient. I was able to get a tenant for my condo in 5 days!!

Anonymous

29 December, 2022

thanks to Rypm I was able to find new tenants for my apartment in Kitchener.. they walked me through all the procedures and were clear about everything. as a landlord I have never been happier!! Great work Rypm!

charles

29 December, 2022

Their team is always available! They are willing to offer you help when an issue arises and find the best possible solutions so that you don't have to worry about a single thingg.

Anonymous

29 December, 2022

TOP notch service.

Alan

29 December, 2022

Fees are affordable. Staff is pleasant to work with. Definitely recommend!!

Kai

29 December, 2022

The team is amazing. They reply to emails quickly and are super friendly.

Jack

29 December, 2022

I feel like I’m a part of their family. This week marks 5 years since I have used their services by renting out our property and putting it under their management. They make you feel special by checking up on you and informing you regularly about your property. I would recommend Royal York to any property owner that wants great services and management

Raya

29 December, 2022

This property management company is exceptional! They run it like a business and my rental portfolio is benefiting from improved net operating income. They are responsive and I really feel like I am in good hand! I highly recommend.

Anonymous

29 December, 2022

It was an amazing experience to be assisted by such an accommodating agent.

Dominika

29 December, 2022

Excelent and prompt service

Alex

29 December, 2022

A company that always puts the customer first. Their services and the customer assistance that was there whenever I needed it. I was pleased with their services.

Reviews