Anja Koro Her/She

Sr. Maintenance Coordinator

Languages

  • Albanian
  • English
  • German
  • Greek

Responsibilities

About

Anja is a Sr. Maintenance Coordinator at Royal York Property Management.

Her day-to-day job consists in assisting all inbound calls, text messages, emails, and all other social media interactions. She coordinates properly the prospective tenants about the leasing process, books appointments for leasing agents with interested tenants, returns all missed calls, starting with the most recently missed, maintains a log of phone number for which no contact has been established, and send follow-up emails, texts, and voice messages to those clients according to a predetermined schedule.

Furthermore, she sends each prospect a confirmation of their showing via email and text, double confirm the showings books, and fills out properly all the information processed through phone calls or emails on the system. As a Senior Coordinator, she also deals with work orders, follow-ups with owners regarding certain maintenance issues, takes care of all tickets, and deals with all complaints from Property Management, Leasing, and Accounting Departments. Anja also takes the decision on how to handle emergency work orders. 

Anja would describe herself as an enthusiastic student and always eager to know/learn more. She likes keeping everything in her life very organized and likes filling her day with activities.