Elio Sulce Her/She
Elio is a Maintenance Coordinator at Royal York Property Management.
His day-to-day job consists in assisting with text messages, emails, and all other social media interactions. He coordinates properly the prospective tenants about the leasing process, books appointments for leasing agents with interested tenants, returns all missed calls, starting with the most recently missed, maintains a log of phone number for which no contact has been established, and send follow-up emails, texts, and voice messages to those clients according to a predetermined schedule.
Furthermore, he answers higher-level customer queries and resolves issues via appropriate channels, maintains knowledge of our services, and obtains customer feedback.