Leart Demrozi Him/He
Leart is a Leasing Coordinator at Royal York Property Management.
His day-to-day job consists in assisting all inbound calls, text messages, emails, and all other social media interactions. He coordinates properly the prospective tenants about the leasing process, books appointments for leasing agents with interested tenants, returns all missed calls, starting with the most recently missed, maintains a log of phone number for which no contact has been established, and send follow-up emails, texts, and voice messages to those clients according to a predetermined schedule.
Furthermore, he sends each prospect a confirmation of their showing via email and text, double confirm the showings books, and fills out properly all the information processed through phone calls or emails on the system.
He would best be described as very detailed oriented, polite, and a calm person overall. He has shown outstanding analytical skills, and high attention to detail when it comes to dealing with customers.