Orhidea Zeneli Her/She
Front Desk Executive
Languages
- English
Responsibilities
Orhidea plays a vital role in driving sales success and ensuring smooth front desk operations through strategic outreach and excellent organizational skills. Her primary responsibilities include generating leads from various sources, such as online platforms, social media, networking events, and referrals, while maintaining high-quality standards that align with internal policies and procedures. She ensures each salesperson receives at least 20 qualified leads regularly, assigning them based on regional considerations in collaboration with managers to optimize sales efforts. Additionally, she provides support through audits and feedback on lead generation strategies, contributing to a cohesive and effective sales approach.
In addition to her sales-focused duties, Orhidea efficiently manages front desk responsibilities, acting as the first point of contact for clients and visitors. She handles inquiries, schedules appointments, organizes correspondence, and ensures the reception area runs smoothly. Her ability to blend strategic sales activities with strong administrative support demonstrates her dedication to fostering a professional and client-focused environment.
About
Orhidea Zeneli is a dedicated and detail-oriented individual with a strong passion for continuous learning and improvement. Recently graduated with a Bachelor's degree in English Language and Literature from the University of Prishtina, she brings a fresh perspective to her work, demonstrating adaptability and a commitment to achieving both professional and personal goals. Her experience as a content writer, translator, and assistant teacher showcases her ability to manage classroom environments, create engaging social media content, and translate complex mental health terminology with precision.
Through internships, she has further refined her skills in teaching, content creation, and translation, handling sensitive topics with care. Additionally, her involvement in conferences and volunteering reflects her ability to work well under pressure, collaborate with peers, and efficiently manage multiple responsibilities, making her a valuable asset in any team.
