Responsibilities
Thives's primary responsibilities entail conducting meetings with property owners to evaluate their rental units and ascertain the optimal rental price for each property.
He assumes the responsibility of executing Tenant Placement Agreements with property owners and personally collecting the keys for each assigned property. Additionally, he conducts showings with potential tenants for all units under his management.
About
Thives Shanmugam is a results-driven professional with over nine years of experience in client success, sales, and account management across fast-paced, high-growth industries. He is known for quickly building strong client relationships, consistently converting leads into loyal customers, and exceeding performance goals in demanding environments.
Thives has extensive experience managing the full customer lifecycle, expertly guiding clients through key decisions, addressing objections, and delivering tailored support to maximize retention and satisfaction. He is proficient in CRM platforms such as Salesforce, HubSpot, and Recruiterflow, allowing him to manage accounts efficiently and provide seamless service.
With a proactive communication style, strong follow-through, and attention to detail, Thives is dedicated to creating outstanding client experiences that support long-term growth and trust.
