Valon Hasani Him/He
Collections Specialist
Languages
- English
- Albanian
Responsibilities
Valon's responsibilities as a Collections Specialist include reaching out to clients with overdue payments and sending demand letters to initiate resolution. He utilizes exceptional communication and negotiation skills to address payment issues and secure overdue funds, while maintaining high levels of organization to manage accounts efficiently. This involves ensuring accurate records of all communications and transactions.
Additionally, Valon collaborates with the Legal Team to handle complex cases and escalates issues as necessary. He ensures that all communications and actions adhere to company policies and legal requirements. Proficient in Excel, Valon tracks and analyzes payment data, creating reports and insights to enhance collection strategies.
About
Valon Hasani brings a diverse range of experience to his role as a Collections Specialist at Royal York Property Management. With a background in sales, customer support, and property evaluation, he has honed his skills in client engagement, lead generation, and effective communication. His previous positions, including Health Insurance Sales Agent and Property Evaluation Specialist, demonstrate his ability to assess client needs and deliver tailored solutions, ensuring high levels of satisfaction and retention.
At Royal York, Valon's commitment to excellence and strong work ethic make him a valuable addition to our team. His adaptability and resilience under pressure, combined with his proficiency in managing client accounts, equip him to tackle challenges in the collections process effectively. We are excited to have Valon on board, as his experience and collaborative spirit will contribute significantly to our organizational goals.
