Yll Sanaja Him/He
Maintenance Specialist
Languages
- English
- Albanian
Responsibilities
His main responsibilities include generating leads by marketing the company's Maintenance protocol and promoting our services, work orders, and vendors. Give presentations of the Maintenance department services and emphasize its features to highlight how they solve customer care issues. Build and maintain positive relationships with the landlords or the tenant and be available to answer any questions about our services.
Maintain contact lists and follow up with landlords and tenants to continue relationships. Understanding and promoting the company's system and contracts to be able to negotiate prices and terms with the landlords. Run Maintenance Checklist on tenants to ensure that their customer care issues are attended to and generate work orders regarding them.
About
Yll Sanaja is a dedicated Maintenance Specialist at Royal York Property Management, bringing a diverse background in customer service, product registration, and warehouse support. His main responsibilities include marketing the company’s maintenance services, generating leads, and presenting solutions to customer care issues. Yll works to build and maintain positive relationships with landlords and tenants, addressing any inquiries and ensuring consistent communication through follow-ups.
Additionally, Yll is adept at negotiating terms with landlords and promoting the company’s system and contracts. He runs regular Maintenance Checklists for tenants, ensuring their needs are addressed and generating work orders as required. His attention to detail, problem-solving abilities, and excellent communication skills make him an invaluable asset to the team and the clients he serves.
