Rating Overview


4.9/5

1753 ratings
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What our clients have to say about us...

Recent Reviews

    James

    23 February, 2023

    Always on top of their game!!! No wonder they have so many properties under management. Bravo to Royal york :))

    Review source

    Ellie

    23 February, 2023

    When I hire them i know that it is a sure thing. Meaning that the requests or questions that I have aree always addressed by an expert at royal york pm. They truly put in a lot of work. AmAzingggg

    Review source

    Anonymous

    23 February, 2023

    I recently rented a house in Oshawa through rypm. In all sincerity it was a wonderful experience. My leasing agent was Rain. He was a pleasure to deal with and was really helpful and responsive to the requests i had.

    Review source

    Ben

    23 February, 2023

    I have no idea how they managed to find me a tenant in 8 days. I put my trust in them and they neverr disappointed me. I found them really helpful which made me use their services once again.

    Review source

    Annie

    23 February, 2023

    Their staff's energy is fantastic. They are always really friendly when i give them a call and they never hesitate to inform me about everything regarding my property. Nice people to work with.

    Review source

Most Recent Reviews

owen

27 December, 2022

I really hand it to the team at Royal York for providing a professional dedicated platform for housing. It helps provide some assurances and credibility and a workable system of connecting with managers, owners, realtors, buyers and renters.

Anthony

27 December, 2022

Jimmy and Royal York have been great. Really responsive, helpful and efficient. Any maintenance that was needed in the property we rented was done promptly, with really clear communication.

Shayla

27 December, 2022

Royal York recognized as one of one the best PM companies in Canada and I wasnt disappointed! They certainly exceeded my expectations. Customer service is above and beyond and getting started was seamless. I love how they are changing the industry with their vision and mission.

Anonymous

27 December, 2022

I have a perfect experience working with Kevin at Royal York. Thank you Kevin.

Robert

27 December, 2022

The RY team was nothing short of perfection when it came to booking our stay at one of their lovely properties! We booked our stay months in advance and their communication, all the way up to the trip was wonderful. They almost immediately responded back with answers and were always checking in to offer suggestions and ways they could make our stay easier! Such an incredible Team to work with!

Anonymous

27 December, 2022

Had a really good time working with these guys in Waterloo loved the place I rented.

Earl

27 December, 2022

We have booked a house in Waterloo provided by Royal York. It was well managed and everything as described. We would recommend it to everyone.

Julia

27 December, 2022

They always provide you with the correct information

Ashley

27 December, 2022

Very friendly reception girls and very respectful and friendly security officers.

Anonymous

27 December, 2022

A company that makes sure to put the client first. I was very happy with their services and the customer support that was there every time I needed something.

Abby

27 December, 2022

Royal York got me all the stuff that i needed from paperwork to the moving in day in waterloo. Such a great company to work with .

lorenz

27 December, 2022

good services

Beninyuy

22 December, 2022

The person we worked with was punctual, professional, and extremely knowledgeable about the home. Hibord, I believe was his name. He was trustworthy, friendly, and simple to reach.

Anonymous

22 December, 2022

Great rates for so many services being offer by them. plus 24/7 open hours. anyways I was able to find a beautiful apartment down in Richmond Hill

Anonymous

22 December, 2022

Thank you all for everything you've done for us. It was an amazing experience for me and my husband to be able to rent our home in Richmond Hill.

Michael

22 December, 2022

The very best property Management company ever! Very professional, honest, and realistic. The qualifications and application process were clear and simple. This is my second month in the home and I'm still getting periodic calls just checking on my comfort and satisfaction with their services. Needless to say I'm very happy.

Ford

22 December, 2022

The management here at RYPM is really friendly, awesome, and make you feel welcomed. Peter is super friendly and easy to talk to. He helps out as much as he can and he always has a smile for people. Maintenance is really good about helping to get things taken care of when needed. They all go above and beyond to make this place a great place to live at.

Filip

22 December, 2022

I have trusted them with my property for about 7 months now. All their dealings are transparent and clear so that you know what you're getting into. I definitely will use their services again! Best in the rental market.

Liam

22 December, 2022

I am very satisfied with their works.Super friendly and helpful management services.

Jason

22 December, 2022

Tremendous service. Strongly recommended them to others.

Anonymous

22 December, 2022

I was only there for rental purposes but the facilities are excellent and the help provided by the security staff is friendly.

Anonymous

22 December, 2022

outstanding management. decent skills. dependable, pleasant, and decent people!

James

21 December, 2022

The most important thing for me is to be able to rent it without any type of stress and royal York pm made sure that the process of renting out an apartment was handled with care.

Thomas

21 December, 2022

I have worked with RY Property Management for 9 months. So far so good! Very helpful in anything from maintenance to legal services.

Jeanette

21 December, 2022

Spoke with Joseph over the phone and was really helpful on helping me understand some of the basic things I need, to find a place in waterloo. Furthermore he helped me find places that I would like to stay at. I will be moving there from out of state soon, and would highly recommend him if you need help finding a place to stay.

Anonymous

21 December, 2022

One of their call agents wasnt able to provide me fully with information about a property i wanted to rent.

Daniel

21 December, 2022

Dependable, pleasant, and decent people! A satisfied landlord.

Anonymous

21 December, 2022

extremely professional To save me from having to go through the procedure and technicalities myself, the experts at rypm led me through everything. Regarding any form of paperwork that was required in order to rent out a property, they were precise, illuminating, and clear. Many thanks, rypm.

Joe

21 December, 2022

Good services but not so responsive.

Donald

21 December, 2022

Good experience. The house was not so much to my preferences but it is okay.

Ruby

21 December, 2022

Good staff.

Anonymous

21 December, 2022

Royal York has great customer care, very kind.

Anonymous

21 December, 2022

the lease took too long and i did not have time to wait that long.

Scott

21 December, 2022

They were okay ill think about using their services again.

Anonymous

21 December, 2022

Excellent interpersonal skills, and always available. Very speedy responses. Very good follow-ups on communications. I can recommend RY Property Management.

Howard

21 December, 2022

I can highly recommend RY Property Management to anyone whose looking for a reputable company to manage their property. My property has been managed and looked after well coupled with great communication skills of which I am pretty fussy when it comes to my property. If its quality service you're after then you have found the right property management to ensure your needs are met

Virginia

21 December, 2022

Excellent service.

Robert

21 December, 2022

Prompt, courteous and organized when it came time to move out. Royal York helped me negotiate a pet with my landlord, ensured smooth handling of a ceiling collapse and handled return of my deposit. They action financials within a day every time, even for refunding overpayment of rent. Good people.

Anonymous

21 December, 2022

We found our apartment quickly and had a smooth process signing the lease documents. Great experience overall.

Albert

21 December, 2022

The team have been really helpful especially Lisa who helped me with any maintenance issues I had.

Nikola

21 December, 2022

Was able to book a last minute viewing and Laurie helped me out by show me flats that were close to unit happy with the swift and professional service.

Don

21 December, 2022

Good selection

Scott

21 December, 2022

Straightforward and simple

John

21 December, 2022

Beautiful management, professional, helpful and responsive team thank you for looking after us.

Karol

21 December, 2022

A great team, always very communicative and very easy to deal with.

Billy

21 December, 2022

Noreen has managed my property for the past year and has managed a demanding tenant with firm advice and fairness. She is a great communicator and has been very thorough with all the inspections and any billing issues. I would thoroughly recommend any new Landlords or existing landlords give her a call if you are looking for professional service.

Lewis

21 December, 2022

Great people to work with!

Jack

21 December, 2022

Always effective. This time I was able to find a tenant in record time as well. Have been using since 2021 - very credible website and offers many resources at hand. Highly recommend for either parties - whether you are looking for a place or are looking for a tenant.

Leila

21 December, 2022

Amazing service!

Andrew

21 December, 2022

Very organized. Amenities are very good.

Reviews