Artina Sejdiu Her/She

Front Desk Executive

Languages

  • Albanian
  • English
  • Italian

Responsibilities

As a front desk executive,  Artina's responsibilities encompass various crucial tasks. She greets and welcomes visitors, manages phone calls, and correspondence, ensuring prompt and accurate communication. Scheduling appointments, organizing meetings, and maintaining a clean and organized reception area.

Assisting with administrative tasks, such as data entry and filing, as well as handling visitor and employee access are important aspects of the role. Additionally, resolving customer inquiries and complaints, collaborating with different departments, and providing exceptional customer service are key responsibilities that contribute to the smooth functioning of the organization.

About

Artina Sejdiu currently holds the position of Front Desk Executive at Royal York Property Management.

Her previous professional experiences encompass roles as a sales manager and a call operator in diverse employment settings. In these capacities, she diligently ensured the provision of exceptional customer service adhering to high standards, consistently meeting and surpassing customer expectations.

Artina possesses considerable expertise in cordially greeting callers and adeptly directing them to the appropriate personnel, all while maintaining comprehensive records of incoming calls, including their nature and timestamps. Additionally, she adeptly undertook various supplementary responsibilities as required or requested by superiors or colleagues.

Notably, Artina is characterized by her profound motivation and unwavering dedication to progress. Her proficiency in managing high volumes of phone calls has been instrumental in achieving commendable levels of customer satisfaction.

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