Gentiana Hakaj Her/She

Maintenance Specialist

Languages

  • Albanian
  • English
  • German

Responsibilities

Her main responsibilities include generating leads by marketing the company's Maintenance protocol and promoting our services, work orders, and vendors. Give presentations on the Maintenance department services and emphasize its features to highlight how they solve customer care issues. Furthermore, she is also in charge of building and maintaining positive relationships with the landlords or tenants and is available to answer any questions about our services. 

Additionally, she is accountable for promoting the company's system and contracts to be able to negotiate prices and terms with the landlords. Run Maintenance Checklist on tenants to ensure that their customer care issues are attended to and generate work orders regarding them.

About

Gentiana Hakaj is a Maintenance Specialist at Royal York Property Management, known for her high motivation, exceptional communication skills, and background in management and sales. With a strong ability to work well under pressure, Gentiana consistently delivers outstanding results in her role.

Having gained experience in management and sales, Gentiana brings valuable insights and a strategic mindset to her position. Her ability to effectively communicate and build strong relationships with clients and colleagues ensures smooth operations and exceptional customer service.

As a highly motivated individual, Gentiana goes above and beyond to meet and exceed expectations. Her dedication to excellence and exceptional work ethic make her a valuable asset to Royal York Property Management.

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