Rina Halimaj Her/She
Assistant District Manager
Languages
- Albanian
- English
Responsibilities
Assistant District Managers play a crucial role in ensuring that companies adhere to laws, regulations, and internal policies. Some of the main responsibilities are:
Develops and maintains a comprehensive framework to ensure that the organization complies with applicable laws, regulations, and industry standards. Assesses and monitors the actions of employees to ensure they comply with the company's policies. Prepares detailed reports or presentations to communicate the company's compliance status, highlight areas of concern, and recommend corrective actions.
Systematically reviewing and evaluating company procedures, practices, and documents to identify potential risks.
About
Rina Halimaj is currently serving as the Assistant District Manager at Royal York Property Management. Rina's academic background is rooted in her pursuit of a BA in Interior Design at the esteemed Akademia Evolucioni, where she has displayed a proactive and dedicated approach to her studies.
As a call agent, Rina faced a new set of challenges, but her commitment to excellence remained unwavering. Handling up to 50+ calls per day, she adeptly navigated computer and call center software systems, ensuring seamless communication with customers. With a keen understanding of the company's products and services, Rina utilized her strong problem-solving skills to assist customers with their concerns, leaving no issues unresolved.
In managing over 1,000 member accounts daily, Rina demonstrated not only her organizational prowess but also her strategic acumen. Implementing innovative resolutions and meticulously organizing data, she ensured the accuracy and efficiency of every interaction. Each customer call became an opportunity to showcase Rina's dedication to excellence, leaving a lasting impression of professionalism and proficiency.
Throughout her journey, Rina's experiences have shaped her into a consummate professional, adept at navigating the complexities of customer service with grace and efficiency.
