Secure Document Portal
All files uploaded are encrypted at rest with 256-bit Advanced Encryption Standard (AES). Our servers and clients are connected through SSL and secured with an RSA-based 2048-bit encryption key.
Please be sure to follow these instructions carefully:
1. Separate Email Addresses: If there are multiple tenants, you must use a separate email address for each tenant. Use the same Royal York customer account number as specified in your email, but ensure that each email address is distinct so that documents are uploaded to the respective tenant's personal contact page.
2. Upload Process: Use the same Royal York customer account number as specified in your email and the separate email provided in the rental application for each tenant to upload the required documents to your Royal York Property Management profile.
3. Scanning Documents: Place the document on a flat surface before scanning it with your phone. Ensure the document is properly cropped so that all relevant information is visible.
