Customer Reviews for Royal York Property Management

Royal York Property Management appreciates all recommendations and client referrals that have been given to us by keeping a strong and reliable reputation. When a property owner or tenant takes the time to rate our company, we take each review and feedback into consideration to keep our clients happy and deliver a peace of mind. Royal York takes pride in our ratings that have been verified by third party companies such as Google Reviews, Homestars, Yellowpages, 411.ca, Better Business Bureau (BBB) and several other review platforms where we have been rated by our clients. We have also been awarded as Top Property Management company by TorontoBlogs, TheBestToronto, ThreeBestRated and Clutch. If you can take a few moments to write a review and give us your feedback, it would be greatly appreciated.

Rating Overview


4.9/5

1179 ratings
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What our clients have to say about us...

Recent Reviews

    Melanie

    23 February, 2023

    I was greeted by the best agent ever, Sladjana!!! she was a charm when we worked on finding me a unit in Brampton. She was very eloquent and was explaining everything in detail. I really appreciate that when Im doing business with a company. The staff here is always friendly. Greatt job you guys!! :)

    Review source

    Anonymous

    23 February, 2023

    Jonida helped me find the ideal apartment at the last minute, and I wholeheartedly endorse their services. dependable, trustworthy, and efficient

    Review source

    Brad

    23 February, 2023

    5 stars is not enough for this company. Royal york knows how to manage my property because i am making profit out of it. The other pm company was not able to find me new tenants that i liked so i moved on to royal york. 3 years and going!

    Review source

    Sara

    23 February, 2023

    Honest and fast in everything. I really like dealing with them for a request that i might have. I usually have a lot of requests and they manage to handle all of them somehoww. Thank you royal york and the hardworking team

    Review source

    Ron

    23 February, 2023

    Transparency here is not an issue. i saw my deal being processed and was constantly kept up to date with follow upp emails by their team. 1000/10 experience!

    Review source

Most Recent Reviews

Emily

30 December, 2022

Thank you for being the best landlord and always being there for me when I needed any issues resolved. The accounting and maintenance department are amazing!

David

30 December, 2022

This was our first time using a property management company. We had no idea what to expect. After doing some research online we came across Royal York Property management. We talked with Amira on the phone and eventually set up a meeting face to face. Amira put our worries to rest. She was extremely thorough and helpful. One of her strongest qualities was that she was very proactive in responding to our questions or concerns. When we went to the office to drop our keys we met Amira. She was very nice and easy to talk to. She will treat your case like her own. Overall, it was a great pleasure to work with Amira and Royal York Property Management and we would recommend them to anyone without hesitation. I applaud Royal York Property Management and it's lovely staff.

Jordan

30 December, 2022

Royal York Property Management delivers what they promise and surpass expectations. They are very responsive, paying attention to the nitty-gritty of the problem and manage very reliably and responsibly all kinds of issues. They take the headache out of managing especially for those of us who are located remotely and can't be there in person to take care of any problem. It is a big relief to know that the management of my property is in good hands. I highly recommend their services, but honestly, I’d rather keep it a secret, so that they wouldn’t be overburdened. Excellent job!

Jim

30 December, 2022

Very trustworthy company to handle all of your rentals. I live outside of Toronto and I get my rent cheques every month with no issues. Avi has great customer service and always answers my questions regarding statements. Thanks Royal York!

Shane

30 December, 2022

Very professional company. I felt safe and secure through the whole process of renting a property. The process was really straight forward and Hassan did a good job of keeping it simple. Thanks!!

Alex

30 December, 2022

I rented a condo from Royal York Property Management recently and Hassan helped me with the rental process. He made it really simple and told me if I was approved within 24 hours. Really reliable company, last landlord was horrible so this is really exciting to not have to worry. Thanks

Gurpreet

30 December, 2022

Excellent Service! Rented my property very quickly for good price. Thank you Avi

Anonymous

30 December, 2022

Royal York Property Management backs up what they say! NOBODY else I have dealt with in this industry has been able to do that yet. I will be using Royal York Property Management for as many services as I can possibly use them for. Its so rare to find a company like this. Thanks Toka for helping me get started with my rental property.

Christopher

30 December, 2022

Professional and friendly staff!

Anonymous

30 December, 2022

Amazing staff! Thanks Toka for all of your help. You helped us from start to finish with the process. Moving from the old property management company to you was easy. I thought it would be a pain but the team here is very organized. At first I was shocked to see what they offer and the prices they offer it for, but its legitimate! Sometimes when things seem to good to be true they are but these guys are the real deal. All my rentals will be handed over to them even my student rentals.

Jessica

30 December, 2022

Thank you for making it so easy to put down a deposit! I wish all real estate companies had a system as good as Royal York Property Management. I love my new place! Thank you Nathan and Toka

Anonymous

30 December, 2022

Made my life as a tenant easy. From the showings to the lease signing Toka was involved every step of the way. It was so easy to place a deposit and it is even easier to pay rent. Royal York Property Management is such a professional company I would recommend them to anyone.

Esther

30 December, 2022

Couldn't have found a easier company to rent with. They were professional and courteous. Kourosh made sure I was getting the best bang for my buck. I recently hired them to clean my condo and the same professionalism carries into there cleaning division also. I would recommend this company to anyone looking to find a place in Toronto.

Tom

30 December, 2022

Toka could not have been easier to work with. From the first day I was shown the property to the day I signed my lease. Royal York Property Management makes it easy to be a tenant, between online payments to maintenance request its all at your fingertips!

Jeff

30 December, 2022

Avi was so helpful in finding me a new place! He took the time to show me multiple units and helped me through every process from lease signing to transferring utilities. Royal York is the best property management company to use!

Alex

30 December, 2022

Royal York Property Management provided me with the best home cleaning service. They came with their own supplies and were very professional. If you need a cleaning service call them.

Alexander

30 December, 2022

The team have everything you need as an owner (especially a remote owner). Repairs are done quickly and cost effectively. They have solid accounting practices and allow owners to access all receipts through their online portal. They were never late making any payments to us. My stress level went down immensely after we hired them.

Rose

30 December, 2022

Fantastic service, incredible team, TOP NOTCH! I cannot recommend Royal York Property Management more. We hired them last year to manage our apartment, and they have gone above and beyond with their service.

Travis

30 December, 2022

Toka and Mosy helped me with my issue within the same hour. Love thier capabilities and customer service!

Anonymous

30 December, 2022

I was impressed and appreciated the quality of service, the flexibility to accommodate our situation and the responsiveness of the team. I have had (and continue to have) a great experience working with them and would recommend them.

Ross

30 December, 2022

Royal York Property Management provides a truly full service that takes care of every issue in a prompt manner. They are responsive to both tenant and owner. If repairs or other services are needed, they have plumbers, electricians, etc. ready to do the work immediately at completely fair prices. I am 100% satisfied with them and recommend them highly.

Jason

30 December, 2022

It's very refreshing when you deal with a property management team that is there when you need them, had an inquiry and they picked up the phone immediately and answered all your questions. Great customer service goes a long way and is much appreciated.

Anonymous

30 December, 2022

Overall one of the best management companies I've worked with. They accommodated my maintenance requests within 24 hours and implemented some great online tools to pay rent and make maintenance requests.

Amanda

30 December, 2022

Great team to work with to help you find a place to live.

Anna

30 December, 2022

Amira was absolutely wonderful figuring out my lease. I don’t think I would have been able to do it without her. Would absolutely come back to Amira and RYPM for any leasing services.

Hilda

30 December, 2022

Very satsfied with royal york's work. I've been waiting for a legitimate property management company for a long time and now I finally found it.

Anonymous

30 December, 2022

My job required that I moved in Oshawa, very far from where my family lives. Old landlord had nowhere to stay and wanted to move in to the property he had up for rental. He was pretty nice, gave me 3 months of rent, proper notice and we ended it there. I was looking through listings every single day, going to showings after showings, they were either rented out or looked nothing like the pics. Me being the black duck that I am, I found a unit through royal york and even that got rented out pretty fast. I told them that I wanted something similar and they sent me an email with many similar condos in the area. I immediately booked a showing after having a very good experience over the phone and their customer service being friendly and went through the application process for this other amazing rental unit that I found. I had a great deposit in hand and was able to lease the unit on time, seamlessly and having a helpful and reliable leasing operator in line to help me through it. Overall amazing experience.

Tandy

30 December, 2022

They are super quick to respond to correspondences. Never had an issue with the company.

Richard

30 December, 2022

Great experience! Very responsive and easy to work with. Thank you!

Anonymous

30 December, 2022

I enjoyed my time living in their property Very nice friendly with golden heart. Overall Great people with good service Always take abrupt step to solve the issue may have. Fantastically clean property where they appointed professional cleaner Highly recommended!!!

John

30 December, 2022

They are ok. Tons of waitlist options... Not good. Positive note they communicate well.

Anonymous

30 December, 2022

We use Royal York for tenant placement and property management service and I am happy with their excellent customer support and value! This is my 2th year working with Royal York . They have been wonderful, they have made the renting out my properties less stressful every time! I highly recommend Royal York to other landlords looking to rent or manage their properties.

Anonymous

30 December, 2022

We've had a great experience having kevin as our property manager. He has been amazing to deal with, responsive and professional. I highly recommend Rental Management Royal York. You will certainly be in good hands if you ever rent a property from them and having their team as your property managers.

Anonymous

30 December, 2022

It is been really difficult finding housing during this season. I appreciate the assistance from Lisa here at RY property management. She's professional, and making this an easy transition for me.

Maria

30 December, 2022

I love working with RY Property Management. Living out of state, I needed someone who I could trust with my valuable property. Olger at RY has really done that for me. Thank you again for all your help and I look forward to many years working with you.

Scott

30 December, 2022

Very responsive customer service. The staff are always there to help.

Samuel

30 December, 2022

Professional staff. Supportive for every query. Service are top class.

Jennifer

30 December, 2022

The apartments they manage are always well equipped and quite serious.

Henry

30 December, 2022

Peter was so helpful and accommodating with any query I had especially with check in/out. The flat was lovely and very well equipped. I would recommend Royal York Property Management to anyone looking for accommodation in Oshawa.

Justin

30 December, 2022

RY Property Management go above and beyond, are happy to help out, have arranged new rental very quickly and professionally. I highly recommend their services

Anonymous

30 December, 2022

Great Experience! I own a few properties and they go above and beyond to keep everything running smoothly. I'll definitely keep working with them.

Julian

30 December, 2022

My tenant had accidentally sent the monthly rental payment to my previous property management company bank account and Royal York was very understanding of the situation and they did not mind getting paid for their monthly management fees the month after. I was worried there would be some sort of penaltie but they were very nice indeed.

Ashley

30 December, 2022

Really very, very good. Have used them for some time now. Professional, efficient, very good problem solvers, and nice people. Joshep, Laurie and Nureen in particular are great to deal with. Highly recommend.

Anthony

30 December, 2022

Peter is thoughtful, diligent, and always responsive. I am thrilled with my experience with her since working together, and I would recommend RY Management, and Peter to all. Thank you for making everything feel easy!

Amelia

30 December, 2022

Very positive experiences with them. Great place to rent.

Anonymous

30 December, 2022

The staff at RY property management are very helpful, knowledgeable of the apartment rental business, I've been renting from them for over 1 year. I would highly recommend them to anyone of my friends looking for a place to rent, Royal York truly cares about their properties and tenants.

Anonymous

30 December, 2022

A phenomenal team & company!! Highly recommend for any real estate, rentals or property management needs. It was an absolute pleasure to work with them & I fully trust them to have their clients best interest at heart.

Marvin

30 December, 2022

Joseph is great! He is nice and quick to respond to any questions you may have. I am happy that we found this community. We love our new home!

Edward

30 December, 2022

The staff are really friendly and really helpful. Olger and other colleagues made sure my move in has been easy and straight forward. Thank you again!

Anonymous

30 December, 2022

Very beautiful house. The pictures dont do it justice. Will definitely be staying here again! Peter met us at the door, showed us around.

Reviews